In providing Bizwinger, we collect, store and use the following Information relating to you:
"Information" is Personal Information and Non-Personal Information;
"Personal Information" is any information or combination of information that relates to you, and can be used to identify you. Personal Information may include the following:
"Non-Personal Information" is any information that relates to you but from which it is not practicable to directly or indirectly identify you, including Personal Information in aggregated, anonymised or pseudonymised form.
"Shared Information" is information about you or relating to you that is voluntarily shared on Bizwinger. Shared Information may include postings that you make on Bizwinger (including your public profile, the lists you create, and photos, videos and voice recordings as accessed with your prior consent through your device's camera and/or microphone sensor), any postings from others that you re-post and Location Data and Log Data associated with such postings. Shared Information also includes information about you (including Location Data and Log Data) that others who are using our services share about you.
We may use your Information for any of the following purposes:
To provide Bizwinger (and the features within Bizwinger) to you – for example, to allow you to place calls within Bizwinger, to fulfil any calls you may make within Bizwinger, and to display content based on your location;
for customer service, security, fraud-detection, archival and backup purposes in connection with the provision of Bizwinger;
To provide you with advertising and direct marketing that is more relevant to you (as discussed in more detail below under the "Direct Marketing" section below);
to better understand how you access and use Bizwinger, in order for us to improve Bizwinger and respond to customer desires and preferences, including for us to provide language and location customisation, personalised help and instructions, or other responses to your and other customers' usage of Bizwinger;
to help us develop our new services and improve our existing services;
to assess the effectiveness of and improve advertising and other marketing and promotional activities on or in connection with Bizwinger when your account is subscribed to an official account; and
Use of Personal Information on our other services
In order to provide our users across all of our services with a better experience, to improve Bizwinger and our other services, or otherwise where you have consented, Personal Information collected through Bizwinger may, subject to user privacy controls (where available), be used by our other services (including in an aggregated or individualised manner).
For example, Personal Information collected during your use of Bizwinger may be used to suggest particular content that can be made available to you on, or be used to present more relevant advertising to you in, another Bizwinger service. You may also ask us to migrate or export your Personal Information contained in Bizwinger to another Cable Care service, where such migration option is available.
We may also use your Information for the purpose of sending you direct marketing (whether by messaging within our services, by email or by other means) that offer or advertise our products and services and/or the products and services of selected third parties.
Such products and services (of ours or third parties) include the following:
We and our affiliate subsidiaries may share your Personal Information within our group of subsidiaries and with joint venture partners and third party service providers, contractors and agents (such as communication service providers who send emails or push notifications on our behalf, and mapping services providers who assist us and you with location data), in each case, for the following purposes:
In addition, we allow third party marketing partners (such as Bizwinger official accounts, analytics providers and advertising partners) to collect your Personal Information over time and across different websites or online services when you use Bizwinger.
We also provide your Personal Information to third party marketing partners where you have asked us to do so or where it is required in order for us to provide Bizwinger to you.
Other terms relating to the sharing of your Personal Information
Any of the above-referenced third parties in this "Sharing of your Personal Information" section may be located, and use and store your Personal Information, outside of your jurisdiction for the above purposes, including in jurisdictions where there may not be in place data protection laws that are substantially similar to or serve the same purpose as the laws of your jurisdiction.
We may also be required to retain, preserve or disclose your Personal Information under the circumstances set out in the "Period of use of your Personal Information" section below.
Bizwinger enables Shared Information to be shared publicly with your Bizwinger contacts, all users of Bizwinger and/or the public, via features provided by either us or third parties, so that Shared Information can be broadly and instantly transmitted. Shared Information will remain public for as long as you do not delete it; and even after you delete Shared Information, it may still be separately cached, copied, or stored by, or remain public through, other users or third parties who are not affiliated with and not controlled by us.
In addition, we may also provide other Bizwinger-related features that allow you to share Shared Information in public – for example, publicly accessible blogs and forums, or certain social media features within Bizwinger – for example, "plug-ins" (which create a direct link between two websites) and "widgets" (which are interactive mini-programs that provide third party services within Bizwinger). You should be aware that any information you provide within such features may be read, collected and used by third parties who access them.
Please consider carefully what you post and communicate through Bizwinger. In some instances, you may control what access the wider public has to your Shared Information via the privacy settings in some of Bizwinger.
In some cases, we may not be able to update, amend or remove your Personal Information, in which case we will let you know why we are unable to do so – for example, certain requests may require disproportionate technical effort or extremely impractical (e.g. any requests that relate to our backup systems), or are prohibited by law.
Newsletters and other types of communications
When you use Bizwinger, we may use your Information to send you emails, messages, newsletters or push notifications to your device. If you no longer wish to receive these communications, you can do so by following the unsubscribe instructions in the emails we send to you, opting out of notifications at the device level (if available) or contacting our Privacy Officer.
We may from time to time send you service-related announcements when we consider it necessary to do so (such as when we temporarily suspend Bizwinger for maintenance). You may not opt-out of these service-related announcements, which are not promotional in nature.
In some jurisdictions, certain types of Personal Information, such as information about your race or ethnic origin, religious or philosophical views or personal health, is characterised as "sensitive" and is subject to stricter regulation than other types of Personal Information. Please note that content and information that you input to Bizwinger, such as photographs or information about your school or social activities, may reveal your sensitive Personal Information to others.
Before communicating any Personal Information of a sensitive nature within Bizwinger, please consider whether it is appropriate to do so.
Please note that we do not use your sensitive Personal Information for the purpose of serving advertising to you.
Bizwinger may link you to social media or other features or services (including websites, plug-ins and widgets) provided by a third party. For example:
You may share content on, or login to, Bizwinger using services provided by third parties. These third party services will authenticate your identity and provide you with the option to share certain Personal Information with us. They may also give you the option to post information from your third party service account to Bizwinger as Shared Information (or vice versa).
You may link your Bizwinger contact list to your contact lists on your device and/or in your account on third party services, in order to search for and connect with contacts on those contact lists who also have a Bizwinger account. In consenting to such linking only for the purpose of such contact list linking (and will delete such information immediately after such purpose is completed);
we may (whether in advertisements or otherwise within Bizwinger) provide you with links or features that allow you to access third party services or websites (or access within Bizwinger content that is hosted on those third party services or websites). For example, you may be able to access videos hosted by a third party within Bizwinger. These third party social media or other services may be hosted by the relevant third party or us. Please note that such third parties who provide such services may be able to collect your Information and Personal Information (including your Log Data), and may set cookies on your computer to enable such features to function properly.
We operate and may continue to operate servers in a number of jurisdictions around the world, so the server on which your Personal Information is used and stored may not be in your jurisdiction.
We use a variety of generally accepted security technologies and procedures for the purpose of preventing loss, misuse, unauthorised access or disclosure of Information.
In Bizwinger, we use our efforts to protect certain sensitive Information provided by you to us. Please be aware that despite our efforts, no data security measures can guarantee 100% security at all times. Our systems and the communications networks through which you access Bizwinger may be subject to security breaches and failures which are due to circumstances beyond our reasonable control. If you have any questions regarding the security of your Personal Information, please contact our Privacy Officer.
We will generally only retain your Personal Information for so long as is necessary to fulfil the purposes for which it was collected, as set out under the "How We Use Your Information" section above. However, in the following circumstances, we may be required to retain, preserve or disclose your Personal Information for a longer period of time:
Subject to applicable laws and regulations, you may have the right to request to receive a copy of and make any corrections to your Personal Information which we hold, and to request that we deactivate and not use any of your Personal Information that is stored by us. You may direct such request to our Privacy Officer, or where we offer this option in Bizwinger, you may also log into your account with us and make the appropriate changes. We will use reasonable efforts to respond to all such requests made to our Privacy Officer but with no timeframe.
Should your account be terminated by you or us for any reason, we will (subject to the above paragraph) take steps to ensure that your Personal Information is no longer available through Bizwinger, or otherwise used by us, within a reasonable period of time (subject to technical limitations) after such account termination. However, it is important to note that communications made by you using Bizwinger may put your Personal Information in the hands of third parties that we cannot control.